FAQs

Discover the world of music at Tone Lab, where your passion meets quality. We are your go-to destination for guitars, effects & pedals, merchandise, amplifiers, and music accessories in Vietnam. Whether you're a seasoned musician or just starting your musical journey, we have a diverse range of products to cater to your needs.

Where is Tone Lab based?

What categories of items do you sell?

Do you ship internationally?

What is your refund policy?

Is Cash on Delivery (COD) available?

How long does it take to process an order?

Can I track my order?

What do I do if I receive a defective item?

How can I create a user account on your website?

Can I get product recommendations based on my musical preferences?